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General Mobile Banking FAQs

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Mobile BillPay FAQs

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Is Mobile Billpay free? 
Yes! If you don’t pay a bill from your mobile device or personal computer for 90 days you will simply just need to re-enroll from your personal computer if you decide to use Billpay later.


Can I enroll for Mobile Billpay through my phone? 
No. To ensure the utmost security, you must enroll and create payees from a personal computer.


How do I make a payment on my mobile device? 
It’s easy! Once you login to Mobile Banking, select “Pay Bills”. Then select the payee. You will then be prompted to choose an account to use for paying your bill. Next, just enter the amount to pay and the date to send the payment.


Will payments I schedule on my mobile device show on my Billpay payment history on my personal computer and vice versa?
Yes!


Can I view payment history on my mobile device? 
Yes, you can view up to 30 days of history.


Can I view scheduled payments on my mobile device? 
Yes, you will be able to view up to 1 year of scheduled payments.


Can I cancel or edit scheduled payments on my mobile device? 
Yes, you can cancel any eligible scheduled payment. You can’t edit a scheduled payment. However, you can simply cancel a scheduled payment and reschedule a new payment.


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