eBanking - Mobile Banking - Text Banking FAQs

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What is Kentucky Neighborhood Bank Text Banking? 
Text banking gives you access to your accounts via text (SMS) messages on your phone. It's a fast, easy way to look up account balances or recent account history by sending a text command to a short code.


What is Kentucky Neighborhood Bank short code? 
All text messages should be sent to 79680.


Can I use both Text Banking and Mobile Banking on my phone? 
Yes. Simply enroll for both Text Banking and Mobile Banking to enable this.


Is Text Banking supported on my phone? 
Text Banking will work on any text message (SMS) capable phone from a supported carrier.


What are the Text Banking commands?  
 

FUNCTION COMMAND DESCRIPTION
Balance B Summary of available balances for all accounts
History H Summary of recent transactions per account
Command C List of available Text Banking commands
Help HE Help content for Text Banking
Login L Receive a URL for the KNB Mobile Browser website
Recover R Receive a URL and new acctivation code for the Mobile Browser website
Stop S De-activate all KNB text services

 


Will I receive unsolicited text messages? 
No. You will only receive messages when you specifically request them with one of the Text Banking commands or if you subscribe to Mobile Alerts.
 


My phone doesn't let me send messages to a short code number.  What do I do? 
Some wireless carriers have short code numbers blocked by default, but this is an option that can be removed.  Contact your service provider to enable short code messages.